Term and Conditions

Welcome to Saucony Shop! These Terms and Conditions outline the rules and regulations for using our website at shoehubsales.com and purchasing our running gear and accessories.

By accessing this website and placing an order, you agree to these terms in full. If you disagree with any part of these terms, please do not use our website.

1. Our Customers

Saucony Shop caters to runners and fitness enthusiasts worldwide (excluding certain Asian countries and remote areas). Our products are designed for:

• Serious runners seeking performance gear
• Casual walkers and joggers
• Athletes focused on injury prevention and recovery
• Those who value quality running apparel and equipment

2. Website Use

2.1 Access and Accounts

You may access most areas of our website without registration. Certain features may require account creation where you must provide accurate information.

2.2 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Saucony Shop or its licensors and is protected by intellectual property laws.

2.3 Acceptable Use

You must not:

• Use our website in any way that causes damage or impairs accessibility
• Engage in any data mining or similar extraction methods
• Use our website for any unlawful purpose

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, minor variations may occur, and we cannot guarantee that colors will display exactly as shown on your device.

3.2 Product Availability

All orders are subject to availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

3.3 Hygiene-Sensitive Products

For health and safety reasons, the following items cannot be returned or exchanged:

• Socks
• Sports Bras
• Bottles & Hydration Packs

These items are clearly marked on their product pages.

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase which we may accept by processing your payment and shipping the product.

4.2 Pricing

All prices are in USD and include applicable taxes unless otherwise stated. We reserve the right to correct pricing errors.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.4 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. International customers may be responsible for customs fees or import taxes.

5.3 Delivery Issues

If your order hasn’t arrived within the estimated delivery window, please contact us at [email protected] with your order number.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of receiving your order. To be eligible:

• Items must be unused and in original condition with all tags attached
• Original packaging must be included
• Proof of purchase is required

6.2 Return Process

1. Contact us at [email protected] within 15 days
2. Include your order number and return details
3. Wait for approval and RMA number
4. Package the item securely with original packaging and tags
5. Ship to: Saucony Shop, 4063 Dye Street, Mesa, US 85205

6.3 Refund Process

• Returns are inspected within 3-5 business days of receipt
• We’ll notify you of approval or rejection
• Approved refunds are processed to your original payment method
• Refunds appear within 5-10 business days (depending on your provider)
• Original shipping fees are non-refundable

6.4 Exchanges

We can exchange items for different sizes or colors (subject to availability). Follow the return process but indicate you want an exchange.

6.5 Damaged or Defective Items

Contact us immediately at [email protected] with photos and your order number. We’ll arrange a replacement or refund and cover shipping costs.

7. Customer Responsibilities

• Provide accurate information when placing orders
• Check delivery promptly and report issues within 48 hours
• Follow return instructions carefully
• Understand that international customers may incur customs fees
• Keep your account credentials secure

8. Limitation of Liability

Saucony Shop shall not be liable for:

• Indirect or consequential losses
• Business losses (including lost revenue or profits)
• Events beyond our reasonable control (e.g., natural disasters)
• Product misuse or failure to follow care instructions

Our total liability for any claim related to these terms shall not exceed the purchase price of the products in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Arizona, USA.

12. Contact Us

For questions about these Terms and Conditions:

Email: [email protected]
Mail: Saucony Shop, 4063 Dye Street, Mesa, US 85205