At Saucony Shop (“we,” “us,” or “our”), we respect your privacy as much as you value your running performance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shoehubsales.com. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

To provide you with the best running gear shopping experience, we collect the following types of information:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
  • Order Information: Products purchased, order value, shipping preferences, and transaction history.
  • Technical Data: IP address, browser type, device information, and operating system for security and analytics purposes.
  • Usage Data: Pages visited, time spent on site, click patterns, and referring website to improve your shopping experience.
  • Communication Data: Records of customer service inquiries and your preferences regarding marketing communications.

2. How We Use Your Information

Like a well-planned training regimen, we use your data purposefully and efficiently:

  • Process and fulfill your orders for running gear and accessories
  • Provide customer support and respond to your inquiries
  • Improve our website functionality and product offerings
  • Send order confirmations, shipping notifications, and service-related communications
  • Conduct security checks and prevent fraudulent transactions
  • Analyze shopping patterns to enhance our product selection (with anonymized data)
  • Send marketing communications (only with your consent)

3. Data Sharing and Disclosure

We treat your data like elite runners treat their equipment – with care and only share when necessary:

  • Service Providers: We share data with trusted partners who assist with payment processing (PayPal, card processors), shipping carriers, IT services, and marketing platforms – all bound by confidentiality agreements.
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: In case of merger, acquisition, or asset sale, customer information may be transferred as a business asset.
  • Never Sold: We do not sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same dedication runners protect their performance:

  • All payment transactions are encrypted using TLS 1.2+ technology and processed through PCI-compliant systems
  • We implement industry-standard security measures including firewalls and access controls
  • Regular security audits and vulnerability testing
  • Data is stored on secure servers with limited access
  • We retain personal data only as long as necessary for the purposes collected

5. International Data Transfers

As a global running shop, your data may be transferred to and processed in countries outside your residence (including the U.S.), which may have different data protection laws. We ensure all transfers comply with applicable legal requirements.

6. Your Rights and Choices

You have control over your personal data, just as you control your running pace:

  • Access: Request a copy of your personal data we hold
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Request limitation of how we use your data
  • Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small data files stored on your device – to enhance your shopping experience:

  • Essential Cookies: Necessary for website functionality (e.g., shopping cart)
  • Performance Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to show relevant ads (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact our team of runner-supporters:

Saucony Shop
4063 Dye Street, Mesa, US 85205
Email: [email protected]